Ask the MTA | Bus diversions in the Bronx and public safety in the subways

amNewYork Metro, in conjunction with the MTA, presents “Ask the MTA,” a column where MTA officials answer your questions about transit service in New York City. If you have a question for the MTA about subways, buses, commuter trains and more, email askthemta[@]

Q: Why did the MTA reroute Bx15 from 125th Street and 12th Avenue to Fordham Plaza? Now the Bx15 runs from E.149 St and Bergen Avenue to Fordham Plaza. Even though the MTA has implemented the M125 route, customers who travel regularly from the Bronx to Harlem must now take the Bx12 or Bx19 bus, which is much slower and more congested. Can this be changed? – Amiris C.

A: We rerouted the Bx15 in June as part of our transformative redesign of the Bronx local bus network. Under the new plan, it was split in two to improve the reliability and speed of the buses along the length of the route. As you know it, the new Bx15 local, limited service operates between the Hub and Fordham Plaza at all times, while the new M125 operates between 125 St/12 Av and the Hub.

This way, the Bx15 can avoid traffic delays and reliability issues from 125 St, and M125 service is not delayed by congestion on 3 Av. Additionally, Bx15 passengers can be transferred free on the M125, then on other connecting routes in Manhattan.

To further improve the bus network, we are also working with our partners at the New York City Department of Transportation to create new bus priority lanes. These have street improvements, such as new bus lanes, that allow the MTA to operate faster service. Mayor Adams has set a goal to add 150 miles of new and improved bus lanes over the next four years, with more than 10 miles coming to the Bronx as part of the first investment this year.

– Robert Thompson, Manager, Bus Service Planning

Q: What is the MTA doing to improve subway safety? -Licia A.

A: Promoting public safety is one of our top priorities – it is key to regaining ridership as the City continues to recover from the pandemic. That’s why we’re working closely with the NYPD to make riders feel more comfortable underground.

As part of Mayor Adams’ omnipresence strategy, police officers are deployed in places where New Yorkers feel most vulnerable – on platforms, on trains and in stations – in an effort to prohibit the crime before it happens and connect people in need to the right services. This important work is facilitated by the 10,000 security cameras that the MTA operates within the system.

It is still too early to claim victory, but things are starting to move in the right direction. With continued commitment and teamwork, we can restore a sense of order to the subways.

– Patrick Warren, MTA Director of Safety and Security

Send us your questions at [email protected]